We are committed to 100% customer satisfaction.
Returns Policy:
We do not accept returns of supplements unless we explicitly request it. If requested, we'll provide a return label for US customers (Contiguous United States only).
Damaged Items:
If your product arrives damaged, contact our support team with:
- Details of the complaint
- Photo evidence
- Photo of bottle's batch number & expiry date
- Your order ID (BB#####)
We may issue a refund or replacement at our discretion.
Refusal of Service:
In rare circumstances, we may evaluate a customer's account, purchase, refund, and return history, and retain the right to refuse services and/or prevent future orders without providing further details.
Disclaimers:
- Health and Safety:
The FDA advises consumers to consult with a healthcare professional before taking any dietary supplement to ensure it aligns with their health needs. - Pricing and Content Accuracy:
We strive for accuracy in all pricing and product details. Occasional errors may occur, and we reserve the right to correct inaccuracies or modify pricing without prior notice. Discounts and promotions are subject to change and may be limited. - Complimentary Gifts:
Complimentary gifts included with purchases are provided "as-is" without warranties. BB Company is not responsible for any damage or issues caused by these gifts. Gifts cannot be returned, exchanged, or refunded.
Need help? Contact our support team.
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