Failed Payments

If you see an error message after clicking "Complete Purchase", try the following:

For Credit Card Payments:
1. Try purchasing from our online store
2. Check that your card payment limit has not been maxed out
3. Try another card
4. Contact your bank to pre-approve the charge, then try again
5. Select PayPal at checkout instead (recommended — fewer decline issues)

For PayPal Payments:
- Your bank may be declining it — contact your bank to approve the charge
- Insufficient funds in your PayPal account — top up your balance
- PayPal payment limit reached — contact PayPal to raise it

💡 Tip: Our payments are processed securely through an international payment merchant. All your details are encrypted.

Still having issues?
Contact our support team with:
- What you've already tried
- Screenshots of any error messages